FAQ

What payment methods do you accept?
We accept payment by credit card or Paypal. If would like to pay via cash, check or money order contact us for info on alternate payment methods.

Do you ship internationally?
Yes.

What is RCC's exchange / refund policy?
Please see our Return Policies for complete exchange / refund information.

Do you ship to APO / FPO addresses?
Yes, we ship to APO and FPO addresses. Since we use the United States Postal Service, customers shipping to APO or FPO addresses should put the United States as their country.

How can I make a change to my order?
If you made a mistake on your order or would just like to change something, please email us and let us know. If your order has not been shipped out yet, we should be able to make the change for you. Please include the order number (if you have it), the name the order was placed under, the email address used for the order, and what you would like changed.

Why didn't I receive a confirmation email?
Some email providers mark our confirmation emails as spam or block them completely. You can check your spam folder to see if the email arrived there. If you are not able to find it there you can email or call us and we can confirm that the order was placed.

What name will appear on my credit card bill?
The name on your credit card bill will be Rubber City Clothing, RCC or Metroswag LLC. Metroswag LLC is the legal name of our company.

Are you looking for new models?
We are always on the lookout for new models.

Do you sell shirts wholesale?
Retailers interested in wholesale information should contact us by email.

How can I contact someone if I have a question?
Call us at (330) 434-4722 or email us at info@rubbercityclothing.com.

I am a kick-ass designer / brilliant marketeer. Are you hiring?
We are always looking for talented designers and marketers to work on a freelance basis. If you are interested and think you bring something creatively briliant to RCC, please contact us by email.

I have a great idea for a shirt! Do you want to buy it from me?
If you have an amazing shirt idea, send it to us by email and if we want to make it we will pay you $150 and give you a free t-shirt of your choice. The more ideas you send in, the better chance that one of yours will be selected. Feel free to include multiple ideas in one email.

What are your legal policies for the Copyright of art?
All materials and images on this site are considered to be copyrighted to its rightful owner(s).

RCC respects the intellectual property of others, and we ask our visitors to do the same. This website is made available for your personal, non-commercial use only.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Metroswag LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Metroswag LLC and protected by U.S. and international copyright laws. All software used on this site is the property of Metroswag LLC or its software suppliers and protected by United States and international copyright laws.

How do I know my personal information is secure?
Our commitment to your security is a top priority at Rubber City Clothing. We employ the industry standard SSL encryption that all major internet storefronts use (such as Amazon.com). Please see our Privacy Policies for more information.

To date, we have had no reports of any security problems with any of our customers.